1. Privacy Policy
Tracker is highly committed to protection of customer’s personal data. we want to be as transparent as possible in data protection matters. In this privacy policy you can find out how we collect, store and move our customer’s private data.
Private information is the data that can be used in identifying and contacting a person. It is possible for customer to refuse the use of this data, but it may complicate or prevent the use of the service.
Tracker user’s private data
When you start using Tracker, we create a profile with your license information for the license server. License information consists of user’s name, e-mail address, phone number and information regarding license. In addition we create an user profile for Tracker Live which consists of user’s passwords, own targets and location data.
The application does not automatically download the user’s contact information list, but when looking at the device, the application searches the phone book to see if there is a name in the phone book for the phone number listed by the user, and when found, stores it. The application can also store images chosen by the user on the network, for example as their own or devices’ profile pictures, to show them to other users.
Your personal data is being saved when you are buying from the Tracker webshop. The mandatory information is name, street address, postal code, city, user name and password. The customer data can be also used in marketing purposes if the customer has given permission for it.
How data is used?
Personal data is being used for serving better products, service and communication for customers. The personal data can also be used for Tracker’s internal purposes such as testing, product development, data analysis and research.
Data protection
Tracker Oy is highly committed to treat personal and other private information in the systems with confidentiality. Personal data is specially accessed by confidentiality agreement accredited professionals and it is stored in security-protected data centers. Information systems are protected by modern firewalls and communications with modern cryptographic technologies.
Data storage
The information is stored for a period of time needed for service provision. License information is required for business analysis and reliable operation, so they will not be disposed off unless specifically requested by the customer. The Live-Registration information will be deleted when the registration is not loaded, and therefore impossible to identify the position data in our databases. Tracker can use this kind of location related data for development needs (for example, network scanning). After the customer stops using the service, Tracker maintains the customer’s location information and other history for at least one year.
In paid services, data is stored in history for a long time and, if history is destroyed, it is informed about where the customer can use the data export tools on client.tracker.fi to store the history in his / her own repository.
Disclosure of information to third parties
Device and person location information may be disclosed to a third party: for example, another Tracker user, Ultracom cross-site or tracking a sporting event if the recipient of the information has the device name and password of the device. Data content and historical data length depend on the type of password used (Owner, Viewer, Group). Customer and location-based information can be transferred and handed over to the tracker partners if it is needed to provide, develop, or improve customer experience. In addition, data may be disclosed, for example, for the purpose of making the statistics so that an individual or an animal cannot be identified or identified on that corresponding data. Data may be transferred and released outside the EU and the EEA under the terms of the data protection law. In other cases, Tracker will not disclose your personal information from third parties without your prior consent.
Law
Tracker Oy is governed by Finnish law and, if any agreement or action between Customer and the Tracker is inconsistent or incomplete with the current Finnish law, the Finnish law is primarily enforced.
Deleting data
If you wish, you can anonymize / delete all your information on our systems by calling the Tracker customer support or by visiting the Tracker service point. The tracker will verify the identity of the customer before the action.
2. License Service Registration
Registry name: Live services
Registrar: Tracker Oy Takatie 6 90440 KEMPELE
Contact person for the live-registration related matters: Vitalij Kanarskij (gdpr(at)tracker.fi)
Purpose of processing personal information: To provide hunters and other Tracker customers with high quality tracking and navigation services
Live-Registration’ Gathered Data :
Name (display name, share name)
User IMEI and hirtory License code(s) and using history
Email
Telephone number
Regular sources of information: The registration ends with the information reported by the user at the time of the product launch and it is maintained by the user using the Tracker program itself.
Regulatory information to data disclosure and transfer of data outside the EU or the European Economic Area: Data may be transferred outside the EU and the EEA within the framework of the law.
Registry Security Principlest: Access to user register information is only available to tracker users, tracker service developers, support personnel, and people working on marketing. Registry information is protected by firewalls and other technical means.
Data Lifecycle Management
1. Consent: By registering to Tracker product, the customer agrees to provide Tracker requested information for the use of the service and for possible product/service development
2. Collection: Data is collected when the device is registered to the Tracker databases.
3. Handling: Information is needed to provide customers with the services they need. Information is not used for other purposes. Information can be also used for advertisement if the user has given he’s approval for that.
4. Disclosure: You can request information about yourself from Tracker. Information will only be disclosed if the customer can prove to be the right person.
5. Archiving: The Tracker reserves the right to store data without time limitation.
6. Anonymization / deletion: ou have the right to remove personal data about yourself from the license service register by calling the Tracker customer support or by visiting the Tracker service point. The tracker will verify the identity of the customer before the action.
3. Live-Service registry
Registry name: Live-services
Registrar: Tracker Oy Takatie 6 90440 KEMPELE
Contact person for the live-registration related matters:: Vitalij Kanarskij (gpdr(at)tracker.fi)
Purpose of processing personal information: To provide hunters and other Tracker customers with high quality tracking and navigation services
Rekisterin tietosisältö:
Name (display name, share name)
Telephone number
License code
User’s geographic targets / objects from integrated systems
User groups
User chat messages
User location data and mobile device sensor data
User devices and passwords,
Service history
User’s friends
Event log (admin usage)
Regular sources of information:The registration ends with the information reported by the user at the time of the product launch and it is maintained by the user using the Tracker program itself.
Regulatory information to data disclosure and transfer of data outside the EU or the European Economic Area: Data may be transferred outside the EU and the EEA within the framework of the law.
Registry Security Principlest: Access to user register information is only available to tracker users, tracker service developers, support personnel, and people working on marketing. Registry information is protected by firewalls and other technical means. Registry information is protected by firewalls and other technical means.
Data Lifecycle Management
1. Consent By registering to Tracker online shop, the customer agrees to provide Tracker requested information for purchase transaction and later on for customer service development
2. Collection: Data is collected when the device is registered to the Tracker databases.
3. Handling: the information is used for customer identification and depending on the customer’s consent, The information is not been used for other purposes.
4. Disclosure: You can request information about yourself from Tracker. Information will only be disclosed if the customer can prove to be the right person.
5. Archiving: The Tracker reserves the right to store data without time limitation.
6. Anonymization / deletion: ou have the right to remove personal data about yourself from the license service register by calling the Tracker customer support or by visiting the Tracker service point. The tracker will verify the identity of the customer before the action. By deleting your own registration from the live register, the client makes the forgotten thing itself because the spatial data in the gavel register is connected to the device ID with the live register. That is, after the deletion it can not be identified.
4. Online Shop Registration
Registry Name: Online shop
Registrar: Tracker Oy Takatie 6 90440 KEMPELE
Contact person for the online shop registration related matters: Webshop customer service (webshop(at)tracker.fi)
The purpose of processing personal data: Ensuring the success of e-commerce and enhancing high quality customer service.
Online Shop Registration’ Gathered Data
Customer’s name
Street address, Postal code, postal address
Email address
User name
Order history
Regular sources of information: The registration ends with the information given by the user at the online shop upon registration and what is automatically gathered during the order process. Tracker Oy however does not gather any sensitive information regarding on the payment.
Regulatory information to data disclosure and transfer of data outside the EU or the European Economic Area: Data may be transferred outside the EU and the EEA within the framework of the law.
Registry Security Principlest: Access to user register information is only available to tracker users, tracker service developers, support personnel, and people working on marketing. Registry information is protected by firewalls and other technical means.
Data Lifecycle Management
1.Consent: By registering to Tracker online shop, the customer agrees to provide Tracker requested information for purchase transaction and later on for customer service development
2. Collection: Data is collected upon customer registration to Tracker online shop customer database
3. Handling: the information is used for customer identification and depending on the customer’s consent, it can also be used for electronic direct marketing.
4. Disclosure: You can request information about yourself from Tracker or check your information by logging in to the online store. Information will only be disclosed if the customer can prove to be the right person. Information will only be disclosed if the customer can prove to be the right person.
5. Archiving: The Tracker reserves the right to store data without time limitation.
6. Anonymization / deletion: You can request information about yourself from Tracker or check your information by logging in to the online store. Information will only be disclosed if the customer can prove to be the right person. The tracker will verify the identity of the customer before the action.
5. Description of the register of customer information
Registry name: Customer registry
Registrar: Tracker Oy Takatie 6 90440 KEMPELE
Contact person for the online shop registration related matters: (webshop(at)tracker.fi)
The purpose of processing personal data: Customer information
Data content of the register:
Customer name
Email address
Phone number
Customer country
Information level, what information is sent to the customer
Regular sources of information: Registry sources can include information from the Live Services register, Online Shop register and from Newsletter registry and from other possible sources such as social media accounts, lotteries etc.
Regulatory information to data disclosure and transfer of data outside the EU or the European Economic Area: Data may be transferred outside the EU and the EEA within the framework of the law.
Registry Security Principlest: Access to user register information is only available to tracker users, tracker service developers, support personnel, and people working on marketing. Registry information is protected by firewalls and other technical means.
Data Lifecycle Management
1. Consent:Customer can consent to receive different messages from Tracker Oy, which can include marketing, important information regarding our products and services, transactional messages etc. Consent is voluntary but how ever some messages are mandatory to fullfill the service and/or purchases.
2. Collection:Data is collected upon customer registration to Tracker online shop customer database.
3.Handling:The information is used for customer messaging in different situations
4. Disclosure:You can request information about yourself from Tracker or check your information by logging in to the online store. Information will only be disclosed if the customer can prove to be the right person. Information will only be disclosed if the customer can prove to be the right person.
5. ArchivingThe Tracker reserves the right to store data without time limitation.
6. Anonymization / deletion:Customer can unsubscribe from marketing newsletters from the received newsletter’s footer You have the right to remove personal data about yourself Tracker online store register by calling the Tracker customer support or by visiting the Tracker service point. The tracker will verify the identity of the customer before the action. The tracker will verify the identity of the customer before the action.
