The SIM card has not been updated. If you don’t mind that the SIM -card stops working, you don’t need to do anything.
- Turn on the device and make sure the power is on.
- The device should remain on until the remote SIM card update is successful. The remote update will be attempted automatically on certain times when the device is on.
- During a remote update, the data connection of the device will be lost for up to an hour.
- If the remote update is not successful by 21.3.2023 or if your device does not stay on for a long time: remove the SIM -card from the device, insert it into a regular phone and wait until the phone is connected to the network. It is recommended to use an older phone with a large SIM card slot.
- You will not receive a separate notification of a successful remote update, but you can check the success of the update yourself here: https://tracker.fi/travel-sim-tarkastus
If the remote update has not been successful by 1 July 2023, we will announce the backup on the tracker.fi website.